Delivery
During sales period( 1st to july 31 ), the delivery time is 8 working days, thank you for your understanding.
- Orders are generally dispatched under 3 to 5 days starting from the reception of the payment (subject to availability of the articles, except weekend and bank holidays), in followed Taxipost. The cost is calculated according to the weight of the order.
- To estimate the weight of a parcel, you will know that a vestimentary cotton in 140cm broad weighs approximately 250gr/meter and a furnishing fabric approximately 400gr/meter except packing.
- The costs of delivery are indicated to the User and are to him invoicees at the end of the order in supplement of the price of the ordered goods. Once the order validated by “Fabrics of the Green Dog”, these costs are fixed and are not likely any more to be modified.
- Your order will be delivered to you to the address that you indicated to us at the time of your order. Costs of delivery will be invoicees to the purchaser with each new order placed on the site, except agreed particular methods between the purchaser and “Fabrics of the Green Dog”.
- "The Fabrics of the Green Dog” puts all works about it to respect the delivery periods mentioned on the site. However, “the Fabrics of the Green Dog” cannot be held responsible for the goings beyond times, which cannot consequently cause damage, reserves or interests.In the event of nonreception of a parcel within the times indicated for a nonascribable reason to “Fabrics of the Green Dog” an investigation will be conducted by this one near the post office... These approachs can take up to 21 days for the Post office.During this period, the transaction will be suspended, and no refunding or reference could be carried out.
Your order has been delivered at a pick-up point Kiala:
- There is always a pick-up point on your way! This solution is more environmentally friendly. It avoids displacements and allows you to plan your time
- pick-up points have longer opening hours.
- You will receive a confirmation of your order and collection from Kiala
- Normally the package will be delivered within 4 to 5 days at the chosen Kiala pick-up point
- You will be informed via SMS or e-mail of the arrival of your order
- You can pick up your order within 14 days
- A Kiala delivery is preferable in the case of a delivery within Belgium of less than 15 kg (including packaging)
- Note: The products that need a packaging on roll can not be shipped via Kiala service. (cf. the terms of use Kiala). A notification message in this regard can be found on the pages of the respective products.
Your package is delivered by Bpost at a precise adress:.
- No unnecessary displacements
- You can have your orders delivered to your home address, your work or at a friends place, etc. ..
- You will receive a confirmation of your order
- Usually the order will be delivered within 3 to 5 days after receipt of your payment (subject to availability, within the week-ends and holidays)
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In case of absence, you will receive a notification to collect your package at the nearest Bpost office. The package will be stored for 14 days.
National rate (Belgium)
From 0 - 1 kg = 6,50 €
From 1 - 5 kg = 7,00 €
From 5 - 10 kg = 9,00 €
From 10 - 20 kg = 15,00 €
From 20 - 30 kg = 20,00 €
International rates
Border regions (France, Germany, Netherlands, Great Britain)
| 0-1kg | 1-5kg | 5-10kg | 10-20kg | 20-30kg |
| 14€ | 16€ | 22€ | 33€ | 44€ |
Europe
| 0-1kg | 1-5kg | 5-10kg | 10-20kg | 20-30kg |
| 22€ | 31€ | 44€ | 66€ | 88€ |
Outside Europe
| 0-1kg | 1-5kg | 5-10kg | 10-20kg | 20-30kg |
| 38,50€ | 44€ | 88€ | 145€ | 175€ |