COVID-19

INFORMATION FOR YOUR ORDERS


BEFORE ANYTHING ELESE

Please consult this page BEFORE contacting our customer service. We have less staff and our administrative staff works from home. If you do not find an answer to your question, we ask you to AVOID CALLING and prefer sending your questions by e-mail. We will respond as soon as possible. And finally we thank you for being a little more patient than usual :-)

Thank you for understanding !

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FRANCE + BELGIUM - PARTIAL REOPENING OF THE eSHOP - 5th OF JUNE 2020


 

sélection disponible

 

Good news! The situation is moving in the right direction! We can now offer you a new selection which is much larger and thousands of fabrics for France and Belgium.

 

However, the demand is very high. We want to maintain reasonable service and preparation time while managing stocks. That's why we accept a limited number of orders each day.

 

By choosing from this "available selection" you can order from Belgium or France.

 

HOW DOES IS IT WORK?

1. ONLY add items of your country's category IN YOUR BASKET. 


Attention : If your basket contains other articles that are not part of this selection, you won't be able to confirm your order. 

 

2. Confirm your order

 


DAILY ORDER LIMIT REACHED  ?

When we have reached the maximum number of orders on our eShop, you will no longer be able to choose a carrier and the following message will appear

 

limite quotidienne atteinte

 

You will have to wait until the next morning to confirm your order. Rest assured: your basket is saved in your customer account ;-) The counters are reset at midnight the next working day.

 


AVAILABLE SELECTION ONE CLICK AWAY

For your ease your can find the available items for your country here> 

 

la sélection disponible